Last updated: 14 October 2026
1.1 — This policy explains how Eleos Group Ltd uses cookies and similar technologies on our website. It should be read alongside our Privacy Policy, which explains how we look after your personal data.
1.2 — The rules on cookies are set out in the Privacy and Electronic Communications Regulations (PECR), as amended by the Data (Use and Access) Act 2025. The Information Commissioner’s Office (ICO) calls cookies and similar tools “storage and access technologies”. In this policy we simply say “cookies” to cover all of them.
2.1 — A cookie is a small file containing an identifier (a string of letters and numbers) that is sent by a web server to your web browser and stored on your device. The identifier is sent back to the server each time your browser requests a page, which allows the website to recognise your device.
2.2 — Similar technologies, such as local storage, tracking pixels and scripts, can also store information on your device or read information from it.
2.3 — “Session” cookies expire when you close your browser. “Persistent” cookies stay on your device for a set period, or until you delete them.
3.1 — We only use cookies that are strictly necessary to provide the website and keep it secure. These cookies do not need your consent, because without them parts of the website, such as our contact form, would not work safely.
3.2 — We do not use cookies for advertising or marketing, and we do not allow third parties to place advertising cookies on our website.
3.3 — Because we only use strictly necessary cookies, we do not show a cookie banner. If this changes, we will update this policy and, where the law requires it, ask for your consent before any non-essential cookie is set.
4.1 — These are the cookies our website sets. All of them are set by us (“first-party” cookies) and none are shared with anyone else.
| Cookie | What it does | How long it lasts | Type |
|---|---|---|---|
| csrftoken | Protects forms on our website, such as our contact form, from forged or malicious requests. | Up to 1 year | Strictly necessary |
| sessionid | Keeps your visit secure if you use a part of the website that requires you to sign in. It is only set when you sign in. | Up to 2 weeks | Strictly necessary |
5.1 — Our pages do not currently embed content from other websites, such as videos, maps or social media feeds, which could set their own cookies. If we add any, we will update this policy and, where the law requires it, ask for your consent first.
6.1 — You can choose whether your device accepts cookies through your browser settings. Most browsers let you see which cookies are stored, delete them, or block them. The options are usually found under “Settings” and then “Privacy” or “Security”, and your browser’s help pages will give the exact steps.
6.2 — The ICO publishes a public guide to cookies that explains how they work and how to manage them.
6.3 — You can still read our website if you block or delete the cookies listed above, but some features, such as sending our contact form or signing in, may stop working.
7.1 — We may update this policy from time to time, for example if we add a new cookie or the law changes, by publishing a new version on this page. The date at the top of the page shows when it was last updated.
8.1 — If information collected through a cookie identifies you, it is personal data. Your rights, and how we handle that data, are explained in our Privacy Policy.
8.2 — If you have a concern about how we use cookies, please contact us using the details below so that we can look into it and put things right. You also have the right to complain to the Information Commissioner’s Office.
9.1 — This website is operated by Eleos Group Ltd, registered in England and Wales under registration number 14362449. Our registered office and other company details are set out in our Privacy Policy.
9.2 — You can contact us:
If you have any questions about this policy or how we use cookies, please get in touch.