Critical & Post-Incident Support

When something significant happens, what follows matters.

Eleos helps organisations prepare for difficult, distressing or potentially traumatic events, make psychologically informed decisions when they happen, and support people appropriately afterwards.

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Prepare. Respond. Reflect.

People respond differently to difficult events and their needs can change over time. Some will recover with the support already around them. Some may need something more.

Eleos supports organisations across three points: preparing those who may need to lead a response; providing psychological expertise when something happens; and supporting appropriate reflection when the immediate response has passed.

Not every difficult experience creates a clinical problem.

But what happens afterwards still matters.

Prepare

Critical Incident Training

Prepare before you have to respond for real.

Eleos equips leaders with the understanding and practical confidence to manage the psychological aspects of significant or distressing events, helping them prepare for the decisions and responsibilities they may face.

Respond

Critical Incident Support

Psychological expertise when something has happened.

When a significant or distressing event occurs, Eleos helps organisations understand its psychological impact and make informed decisions about the support people may need, shaped by the circumstances and those affected.

Reflect

Post-Incident Psychological Reflection

Making sense of what happened and what follows.

Structured psychological reflection gives people an opportunity to explore their experiences, understand their responses and consider what may be helpful as they move forward, including whether further support is needed.

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In Practice

Case study coming soon.

Read our other case studies →

Need to prepare – or has something significant happened?